General terms and conditions
1. Scope of Application
These Terms and Conditions (T&C) regulate the legal relationship between participants attending conferences, seminars, congresses, courses, and other events (hereinafter referred to as "Event") and the event organizer ("Organizer").
These T&C apply to both consumers and businesses unless explicitly stated otherwise or required by mandatory statutory provisions. The Organizer does not accept conflicting terms and conditions proposed by participants unless explicitly agreed upon in writing.
By entering the designated areas or premises for the Event, participants also agree to comply with the applicable house rules. House rules are available at the event location and can be discussed upon request.
2. Participation Fees and Payment Terms
Participation fees, if applicable, are listed on the Event registration page. Payment terms are outlined during the booking process.
3. Cancellation and Right of Withdrawal
Participants may cancel their attendance for any Event up to 21 days before the scheduled start date. In such cases, a flat expense allowance of €95 per ticket will apply to cover costs such as catering, venue, and administrative fees.
Exception: For the "Design Leaders Getaway," a flat fee of €395 per ticket will apply for cancellations made up to 21 days before the Event.
Cancellations made less than 21 days before the Event are non-refundable. However, participants are welcome to nominate a replacement attendee for any Event at no additional cost, provided written notice is submitted via email no later than 2 days prior to the Event.
By purchasing a ticket, participants confirm their acceptance of these cancellation terms. Statutory withdrawal rights remain unaffected.
4. Force Majeure
In cases where the Event is affected by force majeure, the Organizer reserves the right to modify, reschedule, or cancel the Event.
Force majeure includes, but is not limited to:
- Natural disasters (e.g., earthquakes, floods);
- Civil unrest, armed conflicts, or strikes;
- Epidemics, pandemics, or government restrictions.
If an Event cannot take place as planned due to force majeure:
- Participants will be offered the opportunity to attend an alternative event organized by the Organizer within 12 months, provided one is available.
- No refunds will be issued unless required by law.
Claims for damages related to a cancellation or rescheduling due to force majeure are excluded.
5. Changes to the Event Program
The Organizer reserves the right to make necessary changes to the Event program, speakers, or venue without prior notice in exceptional circumstances.
6. Recordings
Audio and video recordings of the Event are not permitted without prior written permission from the Organizer. Unauthorized recordings may result in removal from the Event and further legal action.
7. Limitation of Liability
The Organizer is only liable for damages caused by gross negligence or intentional misconduct. Liability for personal injury remains unaffected.
The Organizer assumes no responsibility for:
- Loss or damage to personal items brought to the Event;
- Statements made by speakers or trainers during the Event;
- The accuracy of seminar materials provided.
Seminar materials are protected by copyright and may not be reproduced, distributed, or used commercially without prior written consent from the Organizer and the respective authors.
8. Sponsor Rules
Sponsors participating in the Event must comply with the following guidelines:
- All presentations or displays must adhere to general competition and regulatory rules, as well as technical protection regulations.
- Visual and acoustic nuisances or other disruptions are prohibited.
The Organizer reserves the right to remove any sponsor materials or objects from the Event premises at the sponsor's expense if they disrupt the Event or violate applicable regulations.
If the sponsor fails to comply with requests to address issues, the Organizer may terminate the contract immediately without liability for refund or compensation. The Organizer’s contractual claims against the sponsor remain unaffected.
9. Allocation of Spaces and Premises
The allocation of spaces, premises, or locations is at the sole discretion of the Organizer.
The Organizer reserves the right to assign or reassign spaces, adjust layouts, or make other changes necessary for operational reasons.
10. Participant Directory
Participants' contact details may be included in a participant directory unless they explicitly opt out during registration. Contact details will be handled in compliance with GDPR.
11. Data Access and Security
The Organizer restricts access to participant data to those employees or contractors necessary for the organization and operation of the Event. Security measures include encrypted data transfer, access controls, and regular audits to ensure compliance with GDPR and other relevant laws.
12. Applicable Law and Jurisdiction
These T&C are governed by the substantive laws of the Republic of Austria, excluding its conflict of laws provisions.
The place of jurisdiction for disputes is Vienna, Austria, provided the participant is not a consumer under §1 KSchG.
13. Final Provisions
If any provision of these T&C is found to be invalid or unenforceable, the remaining provisions shall remain in effect.
Any amendments to these T&C must be agreed upon in writing.